FREQUENTLY ASKED QUESTIONS
1. What makes Blakely Bath & Co products different?
At Blakely Bath & Co, we focus on providing high-quality, natural skincare products that are simple, effective, and made with love. Our products are crafted with the fewest ingredients possible, most containing only 10 ingredients or less. As a Registered Nurse and a mom, I understand the importance of safe, clean ingredients, which is why we prioritize transparency and ensure every product is backed by science and empowered by nature.
2. Are your products safe for sensitive skin?
Yes! Many of our products are specifically formulated for sensitive skin, including our soaps, body butters, and bath bombs. We use only natural ingredients like avocado butter, silk protein, and goat milk , which are known for their soothing and nourishing properties. However, if you have a specific skin condition or concern, we recommend performing a patch test first or consulting with your dermatologist.
3. Do you offer products for eczema or other skin conditions?
Yes! Our products are designed to target common skin conditions such as eczema, dryness, and irritation. Ingredients like goat milk and silk protein are great for soothing and moisturizing dry, sensitive skin. Many customers have found relief from eczema and other skin issues by using our products as part of their daily routine. If you need product recommendations, feel free to reach out to us!
4. Are your products cruelty-free?
Absolutely! All of our products are cruelty-free, meaning we do not test on animals. We are committed to ethical practices and only use ingredients that align with our values of sustainability and natural wellness.
5. What are the shipping options and delivery times?
We offer standard shipping and expedited options, depending on your location. Most orders are processed within 3-7 business days, and delivery times vary based on your shipping method and location. You’ll receive a tracking number as soon as your order ships, so you can easily track your package.
6. What is your return policy?
We want you to love your Blakely Bath & Co. products! If you’re not satisfied with your purchase, please contact us within 7 days of receiving your order, and we will be happy to assist you with an exchange. Please note that products must be unused and in their original packaging for an exchange to be accepted.
7. Do you offer gift cards?
Yes! We offer digital gift cards, so you can give the gift of natural skincare to friends and family. Gift cards are available in various amounts and are perfect for any occasion. You can purchase them directly from our website. Get E-Gift Card
8. How do I know which products are right for me?
We recommend starting with our skincare quiz. Take the Quiz
You can also review product descriptions and ingredient lists to see which products best address your skincare needs. If you're still unsure, feel free to reach out to us through our contact page, and we’ll be happy to provide personalized recommendations based on your skin type and concerns.
9. Do you offer wholesale pricing or partnerships?
Yes, we do offer wholesale pricing and are open to collaborations with other brands or businesses. If you’re interested in becoming a retailer or partnering with us, please contact us via email at info@blakelybathco.com for more details.
10. How do I stay updated on new products and promotions?
Sign up for our newsletter to receive updates on new product launches, special offers, and exciting promotions. We also love to connect with our community on social media—follow us on Instagram, Facebook, and TikTok to stay in the loop! Sign Up & Save 10% off
11. Do you offer any loyalty or rewards programs?
Yes, we do! When you shop with Blakely Bath & Co, you can earn 5 loyalty points for every $1 spent. These points can be redeemed for discounts on future purchases. Make sure to create an account and keep track of your points, as they add up quickly for great savings!
12. What is Soapscription?
Soapscription is our soap subscription service that delivers 3 of your favorite Blakely Bath & Co soap bars right to your door on your selected schedule. When you subscribe, you get access to exclusive benefits like early access to sales, discounts on your products, and a steady supply of skincare essentials. Plus, with each subscription order, you’ll earn loyalty points for even more rewards! Learn More
13. Where are your products made?
All of our products are handmade with care right here in Virginia. We ensure each product is crafted with attention to detail, using the highest quality natural ingredients.
14. Are the soaps made with Lard?
None of our soaps are made with lard. Our soaps are made with saponified oils—the process by which a vegetable or plant oil is turned into soap. We use only plant-based oils to create gentle, nourishing soaps for your skin.
Shop Soaps
15. Q. How do I update my soap selection for my Soapscriber Soap Box?
Login to your customer account. Click on your current subscription. Then click on the dropdown menu to change scents. Make sure you confirm your changes. Chat with a Blakelybabe specialist for further questions or if you are not able to find your selection.